INTRODUCTION TO ZUUL

After opening the ZUUL app, you are given the option of taking a simple tour to learn about everything ZUUL Systems has to offer.

BECOME A MEMBER

Becoming a member of ZUUL Systems is easy. Provide your full name, phone number, and password to sign up.

LOGIN

Logging in is simple, too. Enter your phone number and password. Then, press the Sign In button.

FORGOT PASSWORD

There’s no need to worry if you lose or forget your ZUUL password. All you need to do is enter your email in the designated field and press send. You will receive an email shortly after with an account recovery link and instructions to follow. The password recovery process only takes a few seconds!

CREATE YOUR PROFILE

GENERAL INFORMATION

Your profile can be created in only three easy steps. First, fill out your general information.

CREATE YOUR PROFILE

CONTACT INFORMATION

Next, fill out your address.

CREATE YOUR PROFILE

UPLOAD LICENSE

Select your form of identification, and choose how you want to upload your image. Finally, center your image within the rectangle, and press done.

BECOME A RESIDENT

You can gain access to resident features for your community by pressing the Become a Resident link. You will be provided with a verification code. Once that code is entered, you will become a Resident, and you will be granted access to all Resident features.

DASHBOARD

You can request and manage passes via the Dashboard screen. Pressing one of the passes listed on the screen will bring you to the pass details screen. If there are any notifications regarding your passes, you’ll see an alert by the bell in the upper-right corner.

The profile icons on the screen allow you to switch between multiple accounts.

MANAGE HOUSEHOLD

Pressing the Small Navigation Menu on the My Household page takes you to a screen where you can customize parental controls, manage passes, edit a member’s profile, or remove someone from My Household altogether.

MANAGE HOUSEHOLD

ADD HOUSEHOLD MEMBER/GRANT PERMISSIONS

On the Manage My Household Menu, you can edit contact profiles and add information regarding a household member. This is also where you grant them permissions.

On this screen you can review your unique household, each members’ permissions, and any passes affiliated with them.

MANAGE HOUSEHOLD

MANAGE MEMBER PASSES

View the passes that have been issued by the members of My Household.

MANAGE HOUSEHOLD

VIEW/RETRACT MEMBER PASSES

View a My Household member’s received, archived, and sent passes.

MANAGE HOUSEHOLD

PARENTAL CONTROLS

For those with permission, you can customize your notifications for each member of My Household. This feature allows a user to monitor the activity of a specific My Household member.

SETTINGS

Customize your push and email notifications using the Settings menu.

MAIL ICON

If you share an email in the ZUUL system with another user, you’ll be alerted if the other person attempts to gain access. Original members have the option of blocking or granting access to the new member.

To do this, the original holder must click on the Mail Icon at the top of the screen and enter the code you received via email. Until the original member grants permission, the second user will be prohibited from accessing resident features.

NOTIFICATIONS

You can access your notifications by using the Notification Bell icon in the upper-right corner of your Dashboard. If the bell is highlighted in red, you have unread notifications to view.

NOTIFICATIONS

VIEW/DELETE PASS NOTIFICATION

On the Notifications screen, you’ll be able to accept or deny any pass requests, view current
passes, and view all other notifications.
To delete a notification once you’ve dealt with it, simply swipe left.

NOTIFICATIONS

ACCEPT/REJECT PASS REQUEST

To process a request for a pass, click to highlight the request and then choose reject or accept. When you accept a request, you are automatically taken to the Create a Pass function, where you can customize each pass.

PASS DETAIL

The pass details include all of the information you, your guests, and guards need regarding access.

MY PASSES

ACTIVE PASSES

On the My Passes dashboard, click the Received tab to view received passes. You can sort your active received passes by community, sender, event name, or date.

MY PASSES

VIEW DETAILS/GET DIRECTIONS

Click on an active received pass to view its details or get directions to your final destination.

ARCHIVED PASSES

RECEIVED PASSES

On the My Passes dashboard, click the Archived tab to view archived passes. This screen will
show your archived recieved passes.
You can sort your archived received passes by community, sender, event name, or date.

ARCHIVED PASSES

SENT PASSES

On the My Passes dashboard, click the Archived tab to view archived passes. This screen will show your archived sent passes.
You can sort your archived sent passes by community, sender, event name, or date.

SENT PASSES

On the My Passes dashboard, click the Sent tab to view sent passes. You can sort your active sent passes by community, sender, event name, or date.

SENT PASSES

RETRACT ENTIRE PASS

When you retract a pass, the pass will be removed entirely and none of the recipients will
continue to have a valid pass. To delete a specific recipient’s pass, click on that recipient’s
pass and swipe right.

SENT PASSES

EDIT PASS

To edit pass details, click on the pass. Then, click on Edit Pass.

SENT PASSES

ADD/DELETE RECIPIENTS TO AN ACTIVE PASS

To add a recipient to an active pass, click the Add Recipient button at bottom-right corner.
To delete a recipient of an active pass, click on the contact. Then, click the Delete button.

MY CONTACTS

Press an individual contact’s Small Navigation Menu on the My Contacts screen for various options, including sending a pass, calling a contact, editing a contact, adding a contact to a Group, adding a contact to Favorites, or deleting a contact.

MY CONTACTS

CREATE CONTACTS, GROUPS, AND FAVOURITES

View a full list of your contacts, your contacts organised into groups, or contacts marked as favourites under My Contacts.
To add groups, click the Add Group button at bottom-right corner.

MY CONTACTS

ADD CONTACTS

To add contacts in ZUUL, press the Add Contact button at bottom-right corner. Contacts can be added manually or they can be imported directly from your mobile device.

MY CONTACTS

TEMPORARY ACCOUNT

Users can manually add temporary contacts to ZUUL. Simply fill out the duration of time you will need the contact to be active as well as the contact’s name, email, and phone number.

REQUEST A PASS

On the Request a Pass screen, you can request a pass from a resident who is an existing contact or new contact.

REQUEST A PASS

EXISTING CONTACT

If the contact you are requesting a pass from already exists, press the circle next to that contact’s name. Then, press the Next button at the bottom of your screen.

REQUEST A PASS

REASON FOR VISIT

In the Comments field, enter the reason for your visit. For example, if you’re delivering pizza, you might enter “Pizza Party.”
Then, press the Next button at the bottom of your screen.

REQUEST A PASS

NEW CONTACT

Guests can also request the resident to be a temporary contact. Simply fill out the duration of time the resident will be active as a contact as well as their name, email, and phone number.

CREATE A PASS

To create a pass, start by entering the date and time the pass will become valid in the Pass Date field. Then, fill out the Pass Type field. You can choose to send a one-time pass, a recurring pass, or a pass to yourself.

Proceed to choosing the reason for the visit in the Pass Event field and your relationship to the pass provider in the Visitor Type field. Choose the length of time the pass will be active under the Pass Validity field. Confirm the address of the final destination. The address will default to your home address, but you can edit it by pressing the Change button.